Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sally Teacher

Sally Teacher

August 13, 2025

5  out of  5
rating by Sally Teacher
"Excellent service and great pricing!"
We responded:
"Thank you so much for the 5-star review, Sally! We're glad you had a great experience with our service and pricing, and we appreciate you choosing us! Please let us know if you ever need anything else. -Austin "
Profile photo of Kirstien Wolf

Kirstien Wolf

August 12, 2025

5  out of  5
rating by Kirstien Wolf
"Terry W. was great!! We were nervous to switch insurance providers, as we had been with our previous provider for years, but he made the process stress free! We also received better coverage for a lower cost! Highly recommend!"
We responded:
"Thank you so much for the 5-star review, Kirstien! We're so glad Terry could make the switch stress-free and help get better coverage for less! We truly appreciate your trust in us! If you ever need anything in the future, don't hesitate to reach out. -Austin"
Profile photo of daniel paez

daniel paez

August 8, 2025

5  out of  5
rating by daniel paez
"I want to thank Billie J for her excellent customer service. I was very happy with her help. One of the best experiences."
We responded:
"Thank you for the 5-star review, Daniel! We're so happy to hear that Billie provided excellent service and made your experience one of the best! We appreciate you being part of our State Farm family. If you ever need anything else, please let us know! -Austin "
Profile photo of Zenetta Watts

Zenetta Watts

August 1, 2025

5  out of  5
rating by Zenetta Watts
"Luis was excellent on helping me start my auto policy with State Farm! Friendly and informative, he let me know all the details about my policy and how much I’ll be saving down the line. Highly recommend work with the Austin Jones team!"
We responded:
"Thank you so much for the review, Zenetta! We're thrilled to hear that Luis made starting your auto policy such a smooth and informative experience! Thank you for your recommendation and for choosing Austin Jones State Farm team- we are happy to have you with us! If you ever need anything, please let us know! -Austin"
Profile photo of Phil Camuso

Phil Camuso

July 31, 2025

5  out of  5
rating by Phil Camuso
"Got my new car insured, policy updated, cards in hand in under 10 minutes. Great experience :)"
We responded:
"Thank you so much for the review, Phil! We are happy to serve you and so glad we could get your new car insured and everything updated for you in no time! We appreciate your trust in us and if you ever need anything in the future, don't hesitate to reach out! -Austin"
Profile photo of Mique

Mique

July 29, 2025

5  out of  5
rating by Mique
"Thank you Luis! Provided auto and homeowners insurance and saved us money! Always happy to answer any and all questions!"
We responded:
"Thank you so much for the 5-star review, Mique! We're happy to hear that Luis was able to help with your auto and homeowners insurance and save you money!! We appreciate your trust in us and are always here if you ever need anything! -Austin"
Profile photo of Candice Alcott, Oklahoma Realtor

Candice Alcott, Oklahoma Realtor

July 29, 2025

5  out of  5
rating by Candice Alcott, Oklahoma Realtor
"Austin is an engaging guy who takes the time to hear problems and come up with solutions. He is an out of the box thinker and good at what he does!"
We responded:
"Thank you so much for the 5-star review! We are happy to serve you! If you ever need anything else, don't hesitate to reach out. -Austin"
Profile photo of Clark Hay

Clark Hay

July 23, 2025

5  out of  5
rating by Clark Hay
"BJ was and is the best. Got me part G for Medicare and saved me about $70!!! Shes done my house, car and now Medicare Part G. Shes warm and friendly!!!"
We responded:
"Thank you so much for the 5-star review, Clark! We're so glad BJ could assist you with Medicare Part G and help you save some money - she really is the best! We appreciate your continued trust with your home, car, and now Medicare. If you ever need anything else, please don't hesitate to reach out! -Austin"
Profile photo of Angie Chesser

Angie Chesser

June 17, 2025

5  out of  5
rating by Angie Chesser
"Professional, timely response, great coverages for a great price. Thank you!"
We responded:
"Thank you so much for the 5-star review, Angie! We're so glad to hear you were pleased with our timely service, professionalism and the coverage options we provided. We truly appreciate your trust and are here whenever you need us! -Austin"
Profile photo of Crystal Fixmer

Crystal Fixmer

June 17, 2025

5  out of  5
rating by Crystal Fixmer
"Got a good rate for auto and renters insurance bundle even for small business insurance. I am a happy customer. Thanks state farm"
We responded:
"Thank you so much for the 5-star review, Crystal! We're glad to hear you got a great rate on your auto, renters, and small business insurance. It means a lot to us to know you're a happy customer! We're always here if you need anything. Thank you for trusting us with your insurance needs! -Austin"
Profile photo of Kathryn McKenney

Kathryn McKenney

June 7, 2025

5  out of  5
rating by Kathryn McKenney
"Had an great experience with State Farm. I started my quote online and wrapped it up over the phone, super smooth process. Austin, the agent I worked with, was super helpful and answered all my questions thoroughly and quickly. Ended up getting a great rate by bundling auto, life, and renters insurance. Highly recommend!"
We responded:
"Thank you so much for the 5-star review, Kathryn! We're glad to hear the process was smooth from start to finish. Bundling your policies is a great way to save, and we're happy to help you find the right coverage at a great rate! We truly appreciate the recommendation and thank you for trusting us with your insurance needs! If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Andrew Callen

Andrew Callen

June 3, 2025

5  out of  5
rating by Andrew Callen
"Cole was super helpful! If you're looking for a responsive and knowledgeable agent, Cole is your guy!"
We responded:
"Thank you so much for the 5-star review, Andrew! We're thrilled to hear that Cole was able to provide the helpful, knowledgeable service you were looking for! He's always quick to help and knows how to make things easy. Thank you for trusting us with your insurance needs. If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Mark Tullier

Mark Tullier

May 28, 2025

5  out of  5
rating by Mark Tullier
"Mrs. Austin did and incredible job of patiently explaining different coverages and options and was very helpful to insure I got the best coverages at the best price point! Highly recommend!"
We responded:
"Thank you so much for your 5-star review, Mark! We're so happy to hear that she took the time to make the process clear and helpful for you. Making sure you feel confident in your coverage is what we're all about. We truly appreciate your trust - and your recommendation means so much to us! If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Sportchassis Guy

Sportchassis Guy

May 14, 2025

5  out of  5
rating by Sportchassis Guy
"Always goes above and beyond for his customers. Trust Austin Jones for your insurance needs!! A friend when disaster strikes."
We responded:
"Thank you so much for the 5-star review! We are truly grateful for your trust and kind words. Being there when it matters most is what it's all about! If you ever need anything, don't hesitate to reach out! -Austin"
Profile photo of Heather Morrow

Heather Morrow

May 13, 2025

5  out of  5
rating by Heather Morrow
"Joe spent a great deal of time going through all of our coverage options and answering all of our questions. He was patient and thorough. We are grateful for his assistance."
We responded:
"Thank you so much for the 5-star review, Heather! We're so happy that Joe was able to guide you through your coverage options and answer all your questions thoroughly. We truly appreciate your trust in us! If you ever need anything else, we're just a call away! -Austin"
Profile photo of Eric Scott

Eric Scott

May 12, 2025

5  out of  5
rating by Eric Scott
"Luis Flores was very friendly and answered all my questions promptly. He was able to meet my needs and exceeded my expectations and the same time! I will be recommending him to anyone who asks! He made me feel like I was a part of his family! He made the process painless and fast all while save me peace of mind money to boot! I would rate him higher if I could!"
We responded:
"Thank you so much for the 5-star review, Eric! We're thrilled to hear that Luis provided you with such an exceptional experience. It's always our goal to make our customers feel like family, and it means a lot to know Luis made the process smooth, fast, and stress free for you. Thank you for trusting us with your insurance needs! If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Jesse Marks

Jesse Marks

May 10, 2025

5  out of  5
rating by Jesse Marks
"They worked with me and got reasonable rates for the protection I was seeking. Luis was extremely knowledgeable and broke down each individual coverage item, what it covered and how much the protection altered my rate. Couldn’t ask for more professionalism than that!!!"
We responded:
"Thank you so much for the 5-star review, Jesse! We're so glad to hear that Luis was able to walk you through everything clearly and help you find the right coverage at a fair rate. He takes a lot of pride in making sure our customers feel informed and taken care of! We truly appreciate your trust and are always here if you need anything! -Austin"
Profile photo of Jerry D

Jerry D

May 9, 2025

5  out of  5
rating by Jerry D
"I was referred to Luis at State Farm by another happy client. I contacted Luis and he was very polite and walked me through the process of enrolling in State Farm while answering all my questions. I would highly recommend Luis to anyone needing insurance. Ps: He saved me money also."
We responded:
"Thank you so much for your 5-star review, Jerry! We're thrilled to hear that Luis provided such a helpful and courteous service, and that he was able to make your enrollment process smooth and informative. Saving money is always a bonus! Thank you for trusting us with your insurance needs! If you ever need anything, don't hesitate to reach out! -Austin "
Profile photo of Tyler Slaight

Tyler Slaight

May 8, 2025

5  out of  5
rating by Tyler Slaight
"Been my guy for years. My business grows, and so does my coverage. They help me so much"
We responded:
"Thank you so much for the 5-star review, Tyler! It means a lot to be part of your journey and help make sure your coverage keeps up as your business grows. We're grateful for the opportunity to support you and always here when you need us. Thank you for sticking with us over the years! If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Whitney Burgess

Whitney Burgess

May 5, 2025

5  out of  5
rating by Whitney Burgess
"Excellent service. Lora and Trey are professional and care about their customers. I am an older adult and the support they gave me was fantastic!"
We responded:
"Thank you so much for the 5-star review, Whitney! We're delighted to hear that Lora and Trey provided such caring and professional support. It's always our goal to make sure every customer feels valued and well taken care of! Thank you for trusting us with your insurance needs. If you ever need anything else, don't hesitate to reach out! We are happy to help! -Austin"
Profile photo of brayden McCarthy

brayden McCarthy

April 30, 2025

5  out of  5
rating by brayden McCarthy
"Really good experience people and enjoyed having them as a good insurance company"
We responded:
"Thank you so much for the 5-star review, Brayden! We're so glad you had a great experience with our team and enjoyed having us as your insurance company! We are always here to help and appreciate your trust in us! If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Tyler Taber

Tyler Taber

April 30, 2025

5  out of  5
rating by Tyler Taber
"Good and Affordable. BJ is pretty awesome!"
We responded:
"Thank you for the 5-star review, Tyler! We're glad you found our services good and affordable - and we agree, BJ is pretty awesome! Thank you for trusting us with your insurance needs. If you ever need anything else, don't hesitate to reach out! -Austin"
Profile photo of Wayne Bolin

Wayne Bolin

April 30, 2025

5  out of  5
rating by Wayne Bolin
"In a time when insurance claims can be challenging to some of us it is very refreshing you find someone willing to help walk us through the confusion. Thank you BJ at Austin Jones for helping me understand. You made my day!"
We responded:
"Thank you so much for your 5-Star review, Wayne! We understand how overwhelming insurance claims can be, and we're thrilled to hear that BJ was able to help guide you through the process. At Austin Jones, we're committed to making things as clear and stress-free as possible. We appreciate you trusting us with your insurance needs! If you ever need anything in the future, don't hesitate to reach out! -Austin"
Profile photo of PuppieToe

PuppieToe

April 24, 2025

5  out of  5
rating by PuppieToe
"Trey was quick and efficient, best experience ever dealing with an insurance company. Thank you!"
We responded:
"Thank you so much for your 5-star review, PuppieToe! We're thrilled to hear that Trey made the process smooth and efficient for you. We know dealing with insurance can be stressful, so it means a lot to know this was your best experience. Thank you for trusting us with your insurance needs! If you ever need anything else, please let us know! -Austin"
Profile photo of danny gonzalez

danny gonzalez

April 9, 2025

5  out of  5
rating by danny gonzalez
"Luis is excellent, requested a quote for my first home and I’m already saving money. Professional and fast 10/10 would recommend. Plus he makes memes"
We responded:
"Thank you so much for your 5-star review, Danny! We are thrilled to hear that Luis took great care of you - he's definitely a pro when it comes to saving people money (and making quality memes!) We appreciate your recommendation and are glad we could help with your first home! If you ever need anything else, please don't hesitate to reach out! -Austin"