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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Barrios Romero

April 4, 2024

5  out of  5 rating by Daniel Barrios Romero
"Luis is really a 5 star agent. He went out of his way to help me get insurance for my Evo X and my Japanese imported Kei car with the best rate possible. I recommend all my friends and family to him. He is the Agent you can count on!"
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Becky Jackson

April 1, 2024

5  out of  5 rating by Becky Jackson
"Super fast in responding! Saved me $200 a month!"
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kydin nichols

March 30, 2024

5  out of  5 rating by kydin nichols
"Jacob was great to work with, really made the process seem less. Austin jones is the best of State Farm."
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Heather Askew

March 28, 2024

5  out of  5 rating by Heather Askew
"Billie was incredibly helpful and so quick to respond to my texts when I needed to make changes to my policy. The Austin Jones team has renewed my faith in State Farm after a previously bad experience with a different State Farm agent. Thank you so much, Billie!"
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Austin Bahr

March 23, 2024

5  out of  5 rating by Austin Bahr
"This company does an excellent job fast reliable and easy to work with bj is outstanding and can take care of all your insurance need from auto to life give them a call if you are needing insurance or just a quote for cheaper or better plan"
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Liliana Saldivar

March 22, 2024

5  out of  5 rating by Liliana Saldivar
"As a young woman who lets her dad or boyfriend do everything car related for her, I have no idea what I’m doing when it comes to car insurance haha! However Mr. Flores made it 100% easy and doable all by myself! I didn’t feel like they were just out to get my money and Mr. Flores actually cut me a better deal on full coverage auto insurance then my last insurer that was more expensive with just liability!"
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Keith Long

March 18, 2024

5  out of  5 rating by Keith Long
"BJ is the best!!! At a Grand opening for The Chubby Cactus located in Mounds, I met a lady who worked for State Farm. She quickly took me through the process and I received a quote for home owners and for my two autos. She educated me that for close to the same price State Farm would be able to provide me with WAY more protection. I don't know why I waited so long. I am now protected for more at eighteen dollars difference. That peace of mind was set right there in that place. Thank you BJ for helping me recover the coverage I truly needed and it was a pleasure meeting you!!!"
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Elise Scheurer

March 8, 2024

5  out of  5 rating by Elise Scheurer
"Luis Flores was wonderful. We were looking at purchasing a home in oklahoma and heard horror stories about how expensive homeowners is. He got us rates lower than what we had previously! Even helped us bundle things and get a bunch of discounts. Would highly recomend."
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Lori Stanton

March 4, 2024

5  out of  5 rating by Lori Stanton
"So happy with the experience I had with Joe from the Austin Jones Insurance group. He took the time to explain every question I had concerning what the coverage breakdown was on both my homeowners and car insurance and I ended up saving over 10.00 a month, got more coverage and was able to add an umbrella policy. I feel so relieved to be able to get all this cheaper than my current rates. Thank you Joe for your patience and complete knowledge of my insurance questions and our family needs!"
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Michelle Dixon

March 1, 2024

5  out of  5 rating by Michelle Dixon
"Luis Flores at State Farm is amazing to work with! He explained everything in a way I could understand and even was able to save us additional money on our homeowner policy. He made shopping for insurance easy. Highly recommended!!!"
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Wesley Spohn

March 1, 2024

5  out of  5 rating by Wesley Spohn
"Amazing firm! Jacob was very helpful! Highly recommend."
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Brian OBar

March 1, 2024

5  out of  5 rating by Brian OBar
"Jacob was wonderful to work with. I would highly recommend this agency."
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Cindy Rowland

March 1, 2024

5  out of  5 rating by Cindy Rowland
"Luis Flores was super helpful and I so enjoyed his enthusiasm! He walked me thru everything and was able to help me save lots of money. He enjoyed saving me the money as much as I enjoyed it!"
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Tiffany Stroup

February 23, 2024

5  out of  5 rating by Tiffany Stroup
"I cannot thank Austin enough for the quick response and the quick turnaround on an insurance policy. If you’re needing insurance right now, or in the future, I highly recommend Austin and his group. I definitely will be using them for all my endeavors."
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Shantil Brown

February 22, 2024

4  out of  5 rating by Shantil Brown
"I've had nothing but a great experience with State Farm thus far. I really appreciate PJ taking out the time to answer all my questions and helping me with my account. Thank you!"
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Samuel Harrison

February 22, 2024

5  out of  5 rating by Samuel Harrison
"Best State Farm agent in town! Always just a phone call or text away! Highly recommend!"
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Eric Herrel

February 14, 2024

4  out of  5 rating by Eric Herrel
"Saved some money"
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kady did

February 14, 2024

5  out of  5 rating by kady did
"Switched to State Farm- saved me a ton on home and auto - very friendly- knowledgeable and quick to respond - shout out to Chelsea for keeping after me!!!"
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Belinda Ball

February 6, 2024

5  out of  5 rating by Belinda Ball
"There was an issue with my mother’s home insurance. BJ was great in resolving this issue in a timely manner.. Expedient to say the least. One phone call and all it was taken care one of, thanks to BJ!"
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Nancy Jernigan

January 26, 2024

5  out of  5 rating by Nancy Jernigan
"I got a quote from AARP's auto insurance and it was more than $200 a month more than State Farm!"
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Jeff Lauinger

January 23, 2024

5  out of  5 rating by Jeff Lauinger
"I've been with State Farm since I was in my teens. I'm now in my 50s. I've had the same SF agent for at least 20 years. Last April, I purchased a different vehicle and called my agent to let them know I have traded in my current vehicle and need to update the new one. They emailed me my temporary card, and I waited on my actual cards. In November, yes NOVEMBER, I still hadn't received my cards and when I went to pay my bill every month in the app, it still had my old car listed. After 4 or 5, possibly more phone calls to get my info updated, everyone said it will be taken care of. At the beginning of January, I made a call to Austin Jones office because by that point, I was ready to divorce my old SF agent. After only ONE phone call, ONE office visit, and a couple of texts, BJ Taber was able to get everything squared away! The last thing I heard from the other office was "I'll be sure and call you once everything is updated." That was right before Christmas. I'm still waiting... Go see the folks at Austin Jones office. They'll treat you well!"
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jennifer frizzell

January 23, 2024

5  out of  5 rating by jennifer frizzell
"Saved me $205.63 monthly on car insurance and $513 annually on my home insurance. This single mom thanks you!!!"
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Kala Hackler

January 19, 2024

5  out of  5 rating by Kala Hackler
"Since starting with this State Farm agency I have had nothing but great service from the start. Even when needing to change or edit coverage, the rep that I have worked with most of the time (BJ-Billie) is so awesome! She has always explained everything out to me fully and answers any questions I have along the way. I feel like they always try and make sure they get you the coverage you want for an amazing price. I can not say enough good things about this company and the wonderful reps they have at this location. If you are looking for a new car insurance company that will get you what you need for the price you can afford, please save yourself the headache and check them out!"
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Fran Mitchell

January 18, 2024

5  out of  5 rating by Fran Mitchell
"I spoke with Joe and WHAT A EXPRIENCE!!! I appreciate his Expert, KIND BUT FAST and COURTEOUS HELP!!! Go see JOE!"
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James Ives

January 18, 2024

5  out of  5 rating by James Ives
"Chelsea and State Farm have literally saved me hundreds of dollars a month. I was looking for new insurance options and had initial contact with Chelsea. After starting a new policy with another company, Chelsea asked if I had all the coverage that I needed and just to check and see if she could save me any money. And she blew me away with a 220.00 savings a month with her quote. So I immediately called to cancel and begin a new policy with her. Thank you Chelsea and State Farm!"