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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MC Ward

November 21, 2023

5  out of  5 rating by MC Ward
"Austin Jones State Farm helped me lower my bill while also insuring me for more. Their team is was incredible in the quoting process!"
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Amanda Young

October 31, 2023

5  out of  5 rating by Amanda Young
"I just switched to State Farm after being with another company for many years. Luis Flores provides the absolute best customer service. He answered all my questions and got my quotes over within a matter for minutes. He handled switching everything over for me, so all I had to do was E sign! Highly recommend."
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Debbie Hay

October 31, 2023

5  out of  5 rating by Debbie Hay
"BJ is my agent. I couldn’t get my claims adjuster to answer my calls and BJ jumped right in and I got a call that afternoon from him. I recommend her and the whole agency."
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Tracy Goza

October 27, 2023

5  out of  5 rating by Tracy Goza
"Cole with Austin Jones' agency was extremely helpful, patient, attentive and courteous. He made the entire process of switching insurance and adding multiple vehicles to the policy smooth and effortless. The level of professionalism and customer service far exceeds any other insurance agency I have ever done business with."
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Christianna Thrutchley

October 18, 2023

5  out of  5 rating by Christianna Thrutchley
"Luis Flores works with Austin Jones' office, and he has been so helpful! I'm a recent college graduate and am currently "adulting." I have been trying to figure out car insurance, and between other auto insurance companies, State Farm, Luis, was the only representative that was not only helpful, but also actually cared to reach out and see if I was properly insured! It really felt like "like a good neighbor, Luis is there." Luis has been super helpful showing me how things work and helping meet the price that is most economical for me while being properly insured. I have had a really good experience, and it's definitely because of the intentional customer service on part of Luis. Thank you, Luis!"
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Lara Evans

October 17, 2023

5  out of  5 rating by Lara Evans
"Luis was extremely helpful setting up my Rental Unitowners Policy. He was kind, attentive, knowledgeable and fast. The process I had been dreading all day was completed in 30 minutes time. Super pleasant agent to work with and I would recommend him to any of my family or friends."
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Kevin Her

October 16, 2023

5  out of  5 rating by Kevin Her
"Very great guy and great with the information. Not confused and glad I came through Austin."
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Espinola Kelley

October 2, 2023

5  out of  5 rating by Espinola Kelley
"My rep was Jason, and he was so helpful and I got everything I needed for a reasonable price. Thanks Jason"
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Brandon Trentham

September 29, 2023

5  out of  5 rating by Brandon Trentham
"Austin is great! I switched over to his agency this summer and he literally did everything, got me better coverage (like significantly better coverage on home and auto) and saved me money. Plus he is nice and actually cares about you. He’s truly not worried about “selling” you things you don’t need."
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Shawnee Allen

September 22, 2023

5  out of  5 rating by Shawnee Allen
"Absolutely the BEST insurance agency I have done business with. Austin Jones and BJ Taber have both personally taken time out of their busy schedules to answer all my insurance questions in attempt to find out what coverage/s will best fit my needs now and in the future. This place is more than just a business. They truly take care of their customers!! I highly recommend this team!"
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Libby Sublett

September 22, 2023

5  out of  5 rating by Libby Sublett
"Everyone at the Austin Jones office has been extremely helpful. They've kept us well informed and are always available."
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Reginald Hughes

September 20, 2023

5  out of  5 rating by Reginald Hughes
"Austin was a good help will recommend anyone to them!"
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Marchell Brown Cherry

September 19, 2023

5  out of  5 rating by Marchell Brown Cherry
"Jacob,from State Farm,was a very polite and knowledgeable person to buy insurance from."
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Matthew Allen

September 15, 2023

5  out of  5 rating by Matthew Allen
"The team at Austin Jones is awesome. They made suggestions that made my policy better than I expected. The transition to them was easy and fruitful."
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Jasmine Owens

September 8, 2023

5  out of  5 rating by Jasmine Owens
"Luis Flores was such a great help, and he got me some reasonable insurance. If your looking for insurance he’s your guy."
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Caitlin Lambert

September 8, 2023

5  out of  5 rating by Caitlin Lambert
"I recently moved from out of state and getting all of my information switched over was such a process in other areas. Changing insurance over to this team has definitely been the easiest transition I’ve made!"
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Jeanette McDonald

September 7, 2023

5  out of  5 rating by Jeanette McDonald
"Austin and his team are the best in the biz! I personally have insurance through him and recommend him to all my clients, friends, & family. Him and his team are quick and efficient and able to get you the best price for the best coverage. Highly recommend giving him a call for all your insurance needs!"
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August 24, 2023

5  out of  5 rating by L N
"Great customer service & made looking for car insurance simple. Thank you, Austin Jones for such an comfortable experience."
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James Roberts

August 24, 2023

5  out of  5 rating by James Roberts
"These guys saved me big time on my car insurance. They were able to set me up after just a few text messages while I was tied up at work unable to call!"
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Jordan Jones

August 24, 2023

5  out of  5 rating by Jordan Jones
"Great customer service. Saved me over $100 a month on truck policy."
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Heather Askew

August 24, 2023

5  out of  5 rating by Heather Askew
"Billie was incredibly helpful and so quick to respond to my texts when I needed to make changes to my policy. The Austin Jones team has renewed my faith in State Farm after a previously bad experience with a docent State Farm agent. Thank you so much, Billie!"
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Ida Salinas

August 10, 2023

5  out of  5 rating by Ida Salinas
"I recently had the pleasure of working with Luis Flores, and I couldn’t be happier with the experience. Luis was extremely knowledgeable, professional, and patient. He took the time to understand our needs and found us the perfect auto and home policy. I highly recommend him for anyone looking for auto or home insurance. Thank you Luis!!"
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Tk Noble

August 2, 2023

5  out of  5 rating by Tk Noble
"Really nice and helpful."
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Alex Doss

August 2, 2023

5  out of  5 rating by Alex Doss
"What a great experience! Cole was quick, proactive and wonderful to work with! Great communication and great rates!"
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Jennifer Dowler

August 2, 2023

5  out of  5 rating by Jennifer Dowler
"BJ is the most wonderful account manager. She was so responsive and quick to help when we had questions. Her customer service is top notch. Austin only hires the best and it shows!"